This tutorial is designed primarily for young professionals who seek assistance in dealing with difficult co-workers at the workplace, and putting forth their thoughts and opinions in a non-aggressive manner. Assertiveness is the quality of being self-assured along with being amiable. It is a mode of communication characterized by confidently affirming statements without need of proof. Before proceeding with this tutorial, you are expected to be honest and willing to recall past incidents, to look at them objectively and learn from simulation.
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