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Nokia 3600 slide
On 2008 Aug 18 By Aishwarya 
File format is not supported
  Developer response 
Hi, We have tested the application with this nokia without any problems, Did you transfer both, (jar and jad) files to the phone? You may contact me at glassplayer@roosterdesigns.fi 
Motorola SLVR L7
On 2008 Aug 9 By Wycliffe 
The product kept asking "You need to allow access to file Syste!"
  Developer response 
Hi, You should install the signed package of your application, and then, go to you phone's application settings to permit file system access for GlassPlayer 
Sony-Ericsson K850i
On 2008 Aug 4 By Nicolas Medina 
I enter an URL with a valid MP3 file (I tested it before on my PC) but after "Connecting" and "Buffering" (68 B) it shows a message: "Couldn't open file. It can be a problem with the file name or a device error, select 'Help' for further instructions". I am using a WAP connection just to test the program, is it necesary to use a 3G connection (apart from the connection being slow)? I've tested several URLs with the same result. The directions are simple with no special characters. I would be thankful if you can help me.
  Developer response 
Hi, I have tested the same setup, with K850i, it worked fine. It can be that your service provider's wap gateway doesn't support such transfer, so I would suggest you try using direct 3G/GPRS connection. Cheers, Tero Lindberg 
Sony-Ericsson W810i
On 2008 Jul 28 By arun 
operation failed
  Developer response 
You need to transfer both, jar and jad file to the device and then open the jad file. If this fails, open the jar file alone. Hutchinson is known to block third party applications so your phone might reject the software because of the certificate in jad file 
Samsung SGH E250
On 2008 Jul 24 By girish 
when i install it it says jar file not found
  Developer response 
You need to transfer both of the files to your phone. And make sure the MIDlet-Jar-URL-parameter in jad file is pointing to the correct local jar. (This should be correct since you downloaded from getjar to your pc) 
Nokia 6234
On 2008 Jul 10 By Bilal Ahmad Lak 
it needs registeration it is not free.
  Developer response 
Demo version is free but has some limitations. to get full version, visit http://www.roosterdesigns.fi/glassplayer/ 
Motorola V3i
On 2008 Jul 2 By Kian Yee 
i dont know where the file is located and how to install it
  Developer response 
Did you receive some kind of an error message? If yes, try installing the jar file alone. If not, I'm not too familiar with the v3i, but it should be located at the same place your other applications/games are installed 
Motorola SLVR L9
On 2008 May 30 By Gangadhar 
i want to download it from my pc to motorola L9, how shall i continue ,, please guide me in steps..
  Developer response 
If you order the application from our website http://www.roosterdesigns.fi/glassplayer/, you will receive download instructions by email. If in need of download to pc, respond to that email requesting the download. You can also download the software from getjar directly to your pc. 
Sony-Ericsson K750i
On 2008 May 27 By Vidas 
I am using Sony- Ericsson K750i, I successfully instaled this player but each time I want to add a song or play, it ask "Allow application to read user data?" i press yes but it dont play songs at all, it shows an error "Couldn't open file, it can be a problem with the file name or a divice error", I tried too configure permissions, but there you can just set "No" (prevent from reading user data) and "Always ask". I don't think it's players problem, but maybe someone knows how to make it work?
  Developer response 
Hi, you need to install the application with the JAD file to be able to set "Always allow" to permissions. What comes to the "couldn't open file"-error, you could try removing any special characters from the file name or the folder names. 
Motorola SLVR L9
On 2008 May 12 By bhanu prasad 
it asks me to allow acess to file system
  Developer response 
Yes, and you should allow. File system access is needed for browsing your mp3s 
Motorola A1200
On 2008 Apr 30 By hadi 
how can I install the product on my mobile?
  Developer response 
Usually by usb, bluetooth or OTA from wap-site, try the unsigned version if signed doesn't work 
Nokia 6230
On 2008 Apr 3 By jesus 
dont work in nokia 6230
  Developer response 
True, Nokia 6230 doesn't have file system access for applications. Nokia 6230i does work. 
Samsung SGH E570
On 2008 Mar 31 By Ed Syrett 
Actually I have a Samsung SGH-E590, not listed, so I chose the next one up. When I select a music file, I get the message: "This phone supports only the following files: midi, mpeg..." The message is wrong as I am selecting a .wma file which the phones music player app DOES play.
  Developer response 
The demo version does only support mp3 files. Thanks for notifying, this might be platform's issue that the application doesn't get the full list of supported types or there could be an issue with the player. I'll check what we could do.  
Nokia 5310 XpressMusic
On 2008 Mar 21 By Xander 
When I purchase the non-demo version, will it allow me to download the jar file to my desktop first and then install to the phone? I ask this because my carrier has disabled direct installation from the Net through the phone. However, installation via the Nokia PC suite works just fine.
  Developer response 
We do offer download to desktop upon special request  
Motorola SLVR L7
On 2008 Mar 14 By sharx 
will this application work on slvrL7?
  Developer response 
We don't have the device to test with, so you can just go ahead and try. Motorola devices in general should work. Happy to hear from you when you have tested it. 
Nokia 6280
On 2008 Mar 14 By jerome 
Hi, I've tested successfully the demo version but after downloading the full version, when I try to open a file, I get a message that said "this phone supports only following files : m4a,wb,mp4,amr,wav,mpeg3 ...." So I don't understand what the matter whith the full version on my mobile ?
  Developer response 
Hi, The program recognizes files by the file type, so if the file names end with one of the types listed in your error message, they are also played. 
Samsung SGH E810
On 2008 Mar 13 By nubu 
I don't know how to install.
  Developer response 
Use your phone's browser to go to getjar or download jar and jad to your desktop and then install through bluetooth or usb. You may order a demo from http://roosterdesigns.fi/glassplayer/ as well 
Samsung SGH E250
On 2008 Mar 9 By joseph 
i already have plenty of songs on my memory card.. but im having trouble on adding songs in the player.. please help'. appreciate it.. thanks!
  Developer response 
Do you get some kind of an error message? The songs are added by clicking "center key" or by clicking "Add" on the file you want to add in File Browser 
Nokia 5300
On 2008 Mar 7 By maddy 
I have problem while installing,Its Error " No Valid Certificate" which software will valid for Nokia 5300
  Developer response 
Hi, Unfortunately your Nokia phone seems (certain versions of Nokia S40v5) has a problem in it, by going to Nokia service center and asking for a software upgrade you can fix this, also check that your device's time is set correctly. Other option is to install the software from your pc via bluetooth or usb. For full version, you can request a permission to download the software to your pc and we will give you the instructions how to. 
Sony-Ericsson K750i
On 2008 Feb 16 By mughtanim 
When I play the music the application shows a message "Sounds are not enabled"
  Developer response 
Do you have the sounds enabled? It can be missleading, but this message can also be seen if some other problem happens with the phone's player interface. 
Motorola Razr V3x
On 2008 Feb 15 By raj 
Hi, i'm using motorazr v3i, i installed glass player demo, but it says "You need to allow access to file sys" i've given all the permissions for the app, but it still doesn't work, please help
  Developer response 
The application needs file system access to browse your mp3s. You should be able to edit the permissions from your phone's application settings. In a short while (with in a week) we should be having an update to get rid of the queries. 
Motorola V3i
On 2008 Feb 1 By VIKAS 
IT SHOWING A MESSAGE "YOU NEED TO ALLOW ACCESS TO FILE SYSTEM!"
  Developer response 
Go to your platform's application settings and enable file system access. On some platform variants (different providers) this could not be possible. Choose something like "always allow" or "ask once" 
Motorola KZRK K1
On 2008 Jan 30 By kris 
The application installed but then returned an error of - 'You need to allow access to the file system', after the application has loaded. Running from memory card. No certification is Security certificate Management.
  Developer response 
Hi, Since the application is not signed, you need to go to platform's application settings to enable file access. The possible choices look something like "always allow, ask once, never allow." After enabling the file access you should be able to browse the file system from the app to find the mp3 files. 

 
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