AXS Introduces Biometric Authentication for Mobile Ticketing App

AXS, a global leader in ticketing solutions and event access, has launched a groundbreaking biometric authentication feature for its mobile app. This technology allows users to access their accounts and event tickets through facial recognition or fingerprint scanning, enhancing security and eliminating the need for passwords.

The update, now available globally, marks a first in the ticketing industry, aligning AXS with the growing trend of biometric security adoption in stadiums and live events.

How AXS Biometric Authentication Works

With this new feature, users can:

• Log in securely using fingerprint or face biometrics instead of passwords.
• Recover lost account credentials using biometric authentication.
• Reduce the risk of fraud and unauthorized access.

According to Justin Burleigh, Chief Product Officer at AXS, this update is designed to make ticketing more secure and convenient:

“This feature not only enhances security for our users but also streamlines the ticketing process, allowing fans to focus on enjoying their live event journey.”

Why Biometric Authentication Matters for Ticketing

The rise of biometric technology in the live events industry has been notable, with nearly 47% of venues considering biometrics a top priority for 2025. AXS now joins a list of industry leaders leveraging biometrics for enhanced security, seamless event access, and fraud prevention.

Key benefits of biometric authentication include:

• Improved security – Eliminates the risk of stolen or duplicated tickets.
• Faster check-ins – Users no longer need to retrieve QR codes or printed tickets.
• Enhanced user experience – Simplifies account access and ticket retrieval.

Where You Can Use AXS Biometric Ticketing

AXS is the official ticketing partner for major events such as:

?️ Los Angeles 2028 Olympic & Paralympic Games

?️ Coachella Music & Arts Festival

?️ London’s The O2 Arena

?️ Red Rocks Amphitheatre

Final Thoughts

AXS is setting a new standard in ticketing security with biometric authentication, ensuring fraud prevention, faster access, and improved convenience for event-goers. As biometric adoption continues to rise across live events, AXS remains at the forefront of secure and seamless ticketing solutions.

FAQs

How do I enable biometric authentication on the AXS app?

Simply update your AXS mobile app, go to settings, and enable biometric login under account security options.

Is biometric authentication required for all AXS tickets?

No, it is an optional feature for enhanced security, but users can still log in using traditional methods.

Can I use AXS biometric authentication at any event?

Biometric authentication is supported at all events where AXS digital ticketing is accepted.

Does AXS store my fingerprint or facial data?

No, AXS uses on-device biometric authentication, meaning your biometric data remains stored securely on your device, not on AXS servers.

Which devices support AXS biometric authentication?

Any iOS or Android device with built-in fingerprint or facial recognition capabilities.

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