AirDroid Remote Support helps technicians visualize remote issues and guide on-site personnel with clear instructions. The perfect remote troubleshooting tool for resolving mobile devices and technical issues in the field.
Features:
Real-time Screen Sharing & Voice Chat
See a customer or employee's screen and communicate directly while giving instructions to solve a problem.
Resolve device issues quickly with Remote Control
Besides verbal communication, you can enhance service efficiency by directly controlling your customer's device during the help session upon the user's consent.
Messaging & File Transfer
Send messages, manual guides or screenshots when voice communication isn't available.
AR Camera
Connect to a device's camera and place 3D markers onto real-life objects to troubleshoot physical equipment.
Gestures & Markup
By enabling gestures during screen sharing, you can swipe and click on your screen and the end-user will see on-screen gestures.
Downloads: 5+ (for Android)
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for Android