Zonka Feedback is a tablet-based survey app and customer experience management system packed with features like multi-location set up, offline, on-premise feedback capture, real-time updates and reports, detailed insights and actionable analytics.
How it Works:
Zonka Feedback’s effectiveness lie in its ease of use. Here’s how it works -
Create a Survey:
Create fully customizable feedback forms & surveys using pre-defined templates or from scratch with an easy Feedback Form Builder!
Capture Customer Feedback:
Take on-premise guest feedback. Offer touchscreen tablets or set up as touchscreen kiosk on Android tablets or iPads.
Take Action:
With instant feedback notifications and real-time reports, Zonka Feedback enables you to take action and keep your guests happy!
Key Features:
• Fully Customisable
• White-Labeled, Branding
• Net Promoter Score
• Customer Effort Score
• Multi-Language Support
• Amazing Templates
• Skip Logic and Branching
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